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HealthLink is committed to answering your questions as efficiently and accurately as possible.
The following guidelines will help you receive the best possible service.

For general information about the HealthLink networks:
HealthLink Customer Call Center Toll Free 800-624-2356
Hours: 8:00 a.m. to 5:00 p.m. (CST) Recorded messages after 5:00 p.m. (CST)
Open Business Days

To verify benefit coverage for health services or patient eligibility:
Please contact the health plan benefit administrator listed on the enrollee ID card.

For specialist referral authorization, certification of hospitalizations and outpatient procedures:
HealthLink Utilization Management Toll Free 877-284-0102
Hours: 7:00 a.m. to 5:00 p.m. (CST) Recorded messages after 5:00 p.m. (CST)
Open Business Days FAX: 800-510-2162
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HealthLink®, Inc., is an Illinois corporation. HealthLink, Inc. is an organizer of independently contracted provider networks, which it makes available by contract to a variety of payors of health benefits, including insurers, third party administrators or employers. HealthLink has no control or right of control over the professional, medical judgment of contracted providers, and is not liable for any acts or failures to act, by contracted providers. HealthLink, Inc. is not an insurance company and has no liability for benefits under benefit plans offered or administered by payors. HealthLink® is a registered trademark of HealthLink, Inc.