| HealthLink is committed to answering your questions as efficiently and accurately as possible. |
The following guidelines will help you receive the best possible service.
|For general information about the HealthLink networks: |
|HealthLink Customer Call Center ||Toll Free 800-624-2356 |
|Hours: 8:00 a.m. to 5:00 p.m. (CST) ||Recorded messages after 5:00 p.m. (CST) |
|Open Business Days || |
To verify benefit coverage for health services or patient eligibility:
Please contact the health plan benefit administrator listed on the enrollee ID card.
|For specialist referral authorization, certification of hospitalizations and outpatient procedures: |
|HealthLink Utilization Management ||Toll Free 877-284-0102 |
|Hours: 7:00 a.m. to 5:00 p.m. (CST) ||Recorded messages after 5:00 p.m. (CST) |
|Open Business Days ||FAX: 800-510-2162 |