HealthLink is committed to answering your questions as efficiently and accurately as possible. The following guidelines will help you receive the best possible service. |  |
For HealthLink Customer Service with dates of service before July 1, 2021: |
Toll Free: 800-624-2356 |
Hours: 8:00 a.m. to 5:00 p.m. (CST) |
For HealthLink Customer Service with dates of service of July 1, 2021 or after: Toll Free: 877-379-5802 Hours: 8:00 a.m. to 6:00 p.m. (CST) Monday - Friday |
For specialist referral authorization, certification of hospitalizations and outpatient procedures: |
Utilization Management | Toll Free 855-240-3695 |
Hours: 8:00 a.m. to 6:00 p.m. (CST) | Email: medicalmanagement@ameriben.com |
Open Business Days | FAX: 877-425-3314 |